The fastest way for a plumber to handle after-hours enquiries is an AI agent that answers on WhatsApp, captures the job details, and books the callout. Lunchbox does exactly that: address, photos of the problem, urgency, logged as a job while you're still under the last sink, with the quote and invoice to follow from the same chat.
The 21:00 burst-geyser message you saw at 06:00, and lost.
Quotes promised from the bakkie and forgotten by Friday.
Invoices that go out days after the job, and get paid even later.
The agent captures address, problem, photos and urgency the moment the message lands, load shedding or not. Learn more →
Booked against your real availability, with the details already in the job card. Learn more →
Xero quotes and invoices drafted from the chat, PayFast/Yoco payment links sent the moment the job's done. Learn more →
Put an AI agent on your WhatsApp: Lunchbox answers immediately at any hour, captures the address, photos and urgency, and books the callout into your calendar. You wake up to a booked job instead of a missed message.
It quotes your standard items (callout fees, common jobs) from your own price list, and for anything that needs eyes-on it books the assessment and tells the customer a quote follows. Formal quotes go out through Xero from the same chat.
Yes, invoices are drafted in Xero from the job and sent in the chat, with a PayFast or Yoco payment link so customers can pay before you've left the driveway.
Photos land on the job card automatically, so you see the burst pipe before you quote the repair, and the agent can ask for photos when a customer doesn't send them.
Lunchbox starts at R997 per month; the Team plan (R1,699/mo) adds more users for crews that dispatch multiple plumbers.