Pack your whole business into WhatsApp.

Lunchbox answers your customers, books the job, sends the invoice and checks your systems, right inside the WhatsApp chat you already run your business from.

lunchbox / inbox
RP
Riverbend Plumbing
WhatsApp · Active now
Any chance of a callout tomorrow AM? Kitchen tap's leaking bad.
Lunchbox checked the calendar
Sorted. Booked for 9am Tues, confirmation sent. Sam will bring parts for a mixer tap.
jobKitchen tap, Riverbend
scheduledTue, 9:00am Confirmed
assignedSam
0/7
Answers, even at 9pm on a Sunday
0
New apps for your crew to learn
0%
Of chats logged, automatically

Your customers already message you. Somebody still has to answer them.

9pm messages wait until morning
Answered the moment they land
Invoices sit "on the list" for weeks
Raised the moment a job is done
Same question, answered forty times
Answered once, automatically, every time
Bookings live in someone's head
Logged for the whole team to see

One number runs your whole business.

Lunchbox answers your customers on one side and takes your team's instructions on the other.

The customer side

lunchbox / inbox
RP
Riverbend Plumbing
WhatsApp · Active now
Any chance of a callout tomorrow AM? Kitchen tap's leaking bad.
Lunchbox checked the calendar
Sorted. Booked for 9am Tues, confirmation sent.
jobKitchen tap, Riverbend
scheduledTue, 9:00am Confirmed

The team side

lunchbox / team chat
LB
Lunchbox
Your business, on WhatsApp
Assign the Milnerton job to Sipho
Done. JB-0142 assigned to Sipho for Tuesday 9am. He's been sent the job card.
Do we still have 15mm elbows?
Yes, 43 in stock at R12.50. Want me to add 10 to the Milnerton quote?
1A customer messages your number. Lunchbox answers, checks the calendar and books the job.
2Your team texts the same number to assign jobs, check stock and raise the invoice.
3Every chat, job and payment lands in one inbox the whole team can see.

Not just replies. Actual work.

Answer instantly

Common questions, answered day and night, in your own tone of voice, not a generic bot script.

Book the job

Confirms appointments directly in the chat, no back-and-forth.

Send the invoice

Raises invoices the moment a job is marked done. No extra software.

Check your systems

Looks up stock, jobs or records and gives the real, current answer.

Hand off cleanly

Flags anything tricky and loops in the right teammate, with context.

Log everything

Every message and action lands in one inbox the whole team can see, packed and ready when you need it.

Built for hands-on businesses.

Trades & callouts
Salons & studios
Shops & retailers
Real estate agents
Small service teams

Pick what fits in your box.

Every plan runs entirely on WhatsApp. No setup fees, no long contracts.

Starter
R997 /mo
For solo operators running the business from WhatsApp.
3 users500 contacts
  • Full WhatsApp AI agent: 1,000 messages/mo
  • All automations: follow-ups, reminders & reviews
  • Contacts, deals, jobs & tasks
  • Calendar & bookings, text-only AI agent
  • Quotes & Xero invoicing
  • Knowledge base: AI answers from up to 10 docs
Start your 14-day trial
Business
R3,697 /mo
For established teams at volume.
20 usersUnlimited contacts
  • Everything in Team
  • Broadcasts: 1,000 messages/mo included
  • 15,000 AI messages & 1,000 voice minutes/mo
  • Unlimited knowledge base documents
  • Priority support & guided onboarding
Start your 14-day trial

Per month. Cancel anytime.

Questions, answered.

What is a WhatsApp CRM?

A WhatsApp CRM runs your customer relationships inside WhatsApp: every chat becomes a contact, a job and a payment trail. Lunchbox adds an AI agent on top, so enquiries get answered, booked and invoiced without you touching the phone.

What does Lunchbox cost to get started?

Lunchbox starts at R997 per month for the full AI agent, bookings, quotes and invoicing. Team (R1,699/mo) and Business (R3,697/mo) add more users, contacts and volume.

How does the AI agent handle my customers?

The AI agent replies to new WhatsApp enquiries in seconds. It answers questions from your business's own knowledge, offers real appointment slots from your calendar, and books the job. In request mode, nothing is confirmed until you approve it.

Does Lunchbox work with Xero?

Yes. Lunchbox creates quotes and invoices in Xero directly from the WhatsApp conversation, and payment links via PayFast or Yoco can be sent in the same chat.

Do I need the WhatsApp Business API?

No setup headaches. Lunchbox connects your number to the WhatsApp Business API for you through Meta's embedded signup, and you keep your existing number.

Which businesses is Lunchbox built for?

Lunchbox is built for service businesses: salons, plumbers, electricians, cleaners and other trades that run their day on WhatsApp and want bookings, quotes and payments handled in the chat.

Is my customer data safe (POPIA)?

Yes. Lunchbox is built for South Africa's POPIA: your customer data is stored encrypted, never sold, and the details are in our privacy policy.

Let Lunchbox take the next one.

You built a business to have a life. Connect your number in minutes, keep the number, lose the admin.