Pack your whole business into WhatsApp.
Lunchbox answers your customers, books the job, sends the invoice and checks your stock, right inside the WhatsApp chat you already run your business from.
Plans from R997 a month. 14 days free: add a card to start, first billed on day 15.
Your customer
You, same number
Your customers already message you. Somebody still has to answer them.
One number runs your whole business.
Lunchbox answers your customers on one side and takes your team's instructions on the other.
Quote to paidThe quote, the invoice and the payment link go out in the chat. Reply yourself at any point and Lunchbox goes quiet there.
Moved, not missedLunchbox offers only the slots that are really free. Turn on approvals and nothing is confirmed until you say yes.
Your side of the numberYour crew texts the same number to assign jobs and update quotes. Stock checks are on the Team plan.
Not just replies. Actual work.
Answer in your voice
Day and night, from your own services, prices and policies. Not a bot script.
Hand off cleanly
Flags anything tricky to the right teammate, with context.
Log everything
Every message and action in one inbox the whole team can see.
Built for hands-on businesses.
Pick what fits in your box.
Your customers and your crew stay on WhatsApp. You get a web inbox for the desk. No setup fees, no long contracts.
- Full WhatsApp AI agent: 1,000 messages/mo
- All automations: follow-ups, reminders & reviews
- Contacts, deals, jobs & tasks
- Calendar & bookings, text-only AI agent
- Quotes & invoicing, with or without Xero
- Knowledge base: AI answers from up to 10 docs
- Everything in Starter, plus:
- Job photos & media
- Inventory management
- Broadcasts: 250 messages/mo included, then pay-as-you-go
- Knowledge base: up to 50 docs
- 5,000 AI messages/mo
- Voice notes: 300 min/mo
- Everything in Team
- Broadcasts: 1,000 messages/mo included
- 15,000 AI messages & 1,000 voice minutes/mo
- Unlimited knowledge base documents
- Priority support & guided onboarding
Prices per month. Every plan starts with a 14-day trial: add a card to start, first billed on day 15. Cancel anytime.
Not ready to add a card? Try it on WhatsApp
Questions, answered.
What is a WhatsApp CRM?
A WhatsApp CRM runs your customer relationships inside WhatsApp: every chat becomes a contact, a job and a payment trail. Lunchbox adds an AI agent on top, so enquiries get answered, booked and invoiced without you touching the phone.
What does Lunchbox cost to get started?
Lunchbox starts at R997 per month for the full AI agent, bookings, quotes and invoicing. Team (R1,699/mo) and Business (R3,697/mo) add more users, contacts and volume. Every plan starts with a 14-day trial: you add a card to start and are first billed on day 15.
How does the AI agent handle my customers?
The AI agent replies to new WhatsApp enquiries in seconds. It answers questions from your business's own knowledge, offers real appointment slots from your calendar, and books the job. In request mode, nothing is confirmed until you approve it.
Does Lunchbox work with Xero?
Yes. Lunchbox creates quotes and invoices in Xero directly from the WhatsApp conversation, and payment links via PayFast or Yoco can be sent in the same chat. You do not need Xero: Lunchbox can raise invoices on its own.
Do I need the WhatsApp Business API?
Yes, and Lunchbox sets it up for you. You connect your number through Meta's own signup, and you keep your existing number.
Which businesses is Lunchbox built for?
Lunchbox is built for small businesses that run their day on WhatsApp: trades and callouts, salons and studios, shops and retailers, estate agents and small service teams. If your customers message you, Lunchbox can answer, book, quote and take payment in the chat.
Is my customer data safe (POPIA)?
Yes. Lunchbox is built for South Africa's POPIA: your customer data is stored encrypted, never sold, and the details are in our privacy policy.
