Lunchbox answers your customers, books the job, sends the invoice and checks your systems, right inside the WhatsApp chat you already run your business from.
Your customers already message you. Somebody still has to answer them.
Lunchbox answers your customers on one side and takes your team's instructions on the other.
The customer side
The team side
Common questions, answered day and night, in your own tone of voice, not a generic bot script.
Confirms appointments directly in the chat, no back-and-forth.
Raises invoices the moment a job is marked done. No extra software.
Looks up stock, jobs or records and gives the real, current answer.
Flags anything tricky and loops in the right teammate, with context.
Every message and action lands in one inbox the whole team can see, packed and ready when you need it.
Every plan runs entirely on WhatsApp. No setup fees, no long contracts.
Per month. Cancel anytime.
A WhatsApp CRM runs your customer relationships inside WhatsApp: every chat becomes a contact, a job and a payment trail. Lunchbox adds an AI agent on top, so enquiries get answered, booked and invoiced without you touching the phone.
Lunchbox starts at R997 per month for the full AI agent, bookings, quotes and invoicing. Team (R1,699/mo) and Business (R3,697/mo) add more users, contacts and volume.
The AI agent replies to new WhatsApp enquiries in seconds. It answers questions from your business's own knowledge, offers real appointment slots from your calendar, and books the job. In request mode, nothing is confirmed until you approve it.
Yes. Lunchbox creates quotes and invoices in Xero directly from the WhatsApp conversation, and payment links via PayFast or Yoco can be sent in the same chat.
No setup headaches. Lunchbox connects your number to the WhatsApp Business API for you through Meta's embedded signup, and you keep your existing number.
Lunchbox is built for service businesses: salons, plumbers, electricians, cleaners and other trades that run their day on WhatsApp and want bookings, quotes and payments handled in the chat.
Yes. Lunchbox is built for South Africa's POPIA: your customer data is stored encrypted, never sold, and the details are in our privacy policy.